At EscrowGuards, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any manner. By accessing or using our site and services, you agree to the collection and use of your information in accordance with this policy.
When you register with EscrowGuards or use our services, we may collect the following types of personal information:
Contact Information: Your name, email address, postal address, and phone number.
Account Credentials: Username, password, and security questions.
Financial Information: Banking details, payment card information, and transaction data necessary for processing payments and refunds.
Identity Verification: Government-issued identification or documents necessary to verify your identity.
Other Information: Any additional details you choose to provide to complete your profile or engage in services.
We also collect non-personal information through various technologies:
Usage Data: Information on how you access and use our website, including IP address, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar tools to enhance user experience, analyze usage patterns, and manage security.
Your information is used for the following purposes:
To Provide and Improve Our Services: Processing transactions, verifying identities, and maintaining and enhancing the user experience.
Customer Support: Responding to your inquiries, requests, and feedback.
Security Purposes: Monitoring for unauthorized access, fraud prevention, and ensuring the overall safety of our platform.
Compliance: Meeting legal and regulatory obligations, such as anti-money laundering (AML) and Know Your Customer (KYC) requirements.
Marketing (if applicable): With your explicit consent, we may use your information to send you promotional materials, updates, and special offers. You can opt out at any time.
Analytics: Analyzing trends and usage statistics to improve our services and develop new features.
We do not sell or rent your personal information to third parties. We may share your data in the following circumstances:
Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analytics, customer support). These providers are bound by confidentiality obligations.
Legal Requirements: When required by law or in response to valid legal requests (e.g., subpoenas, court orders) to protect our rights and comply with regulatory obligations.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
Consent: With your explicit consent or at your direction.
We implement a variety of security measures designed to protect your personal information:
Encryption: Sensitive data, including financial information, is encrypted both in transit and at rest using industry-standard protocols.
Access Controls: Strict access controls and authentication measures restrict access to your data to authorized personnel only.
Regular Audits: Our systems are regularly monitored and audited for vulnerabilities and compliance with our security policies.
Incident Response: In the event of a data breach or security incident, we have procedures in place to notify affected users and relevant authorities promptly.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, it will be securely deleted or anonymized.
We use cookies and similar tracking technologies to:
Enhance your browsing experience.
Analyze website traffic and usage patterns.
Personalize content and offer relevant services.
Administer and secure the site.
You can control or disable cookies through your browser settings; however, please note that some features of our website may not function as intended without cookies.
If you are located outside our primary operating region, be aware that your information may be transferred to, stored, and processed in countries that have different data protection laws. We take appropriate steps to ensure that your personal data remains secure and handled in accordance with this Privacy Policy.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
The right to access, correct, or delete your data.
The right to restrict or object to certain processing activities.
The right to data portability.
The right to withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will update the "Last updated" date at the top of this policy. We encourage you to review this page periodically for the latest information on our privacy practices.
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
EscrowGuards Support
